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(1)There was an engineer who had an exceptional gift for fixing all things mechanieal.After serving his company loyally for over 25 years,he happily retired.Several years later his company contacted him regarding a seemingly impossible problem they were having with one of their muhimillion dollar machines.They had tried everything and everyone elseto get the machine fixed,but to no avail.
(2)In desperation,they called on the retired engineer who had solved so many of their problems in the past.The engineer reluctantly took the challenge.He spent a day studying the huge machine.
(3)At the end of the day he marked a small X in chalk on a particular component of the machine and proudly stated,"This is where your problem is."The part was replaced and the machine worked perfecly again.
(4)The company received a bill for 
20,001 from the engineer for his service.They demanded an itemized accounting of his charges.
(5)The engineer responded briefly:
One chalk mark...1
Knowing where to put it...20,000
(1)有位工程师在修理各种机械方面有非凡的天赋，忠心耿耿为公司干了25年后，高高兴兴退休了。几年后，公司同他联系，因为一台价值数百万美元的机器出了似乎无法排除的故障，他们想尽办法，到处找人也没有修好。
(2)绝望中，他们找到这位曾经解决过很多难题的退休工程师。工程师不情愿地承担了这一艰巨的任务。他花了一天时间研究这台大机器。
(3)最后，他用粉笔在机器的某个部件上画了一个小叉，自豪地说：“问题出在这儿。”更换了这个部件后，机器又正常运转了。
(4)公司从工程师那里接到了20001美元的劳务费账单。他们要求逐项列出他的收费。
(5)工程师的回答简明扼要：
用粉笔画一下……1美元
知道在哪儿画……20000美元
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